We aim to deliver your order as quickly and safely as possible, at the most reasonable cost. Products will be delivered to your door via NZ Post. Please ensure that delivery is to a secure address as we cannot be responsible for any loss or damage once delivery has reached its destination. In the event that any product arrives damaged keep all damaged goods and packaging, and contact us immediately. Freight costs may change from time to time, also packaging or products. In the case of this happening you will be advised by return e-mail with the options available to you, including a refund if you wish.
If products are to be sent overseas and the freight costs are not met, Mamaku Blue will retain the ordered product(s) until freight is paid in full. We will notify you if this happens, at which point a refund can also be requested.
We will ensure your details and personal information held by us are safe. We never sell, trade or give the personal information you have supplied to anyone, however, NZ Post will receive your delivery information so they can deliver your package.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is used
The information is used to enhance the vistor’s experience when using the website to display personalised content and possibly advertising.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.